Training Courses for Retail, Sales, Marketing & Customer Service

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Supervise a food safety program
Handle food safely in a retail environment
Balance and secure point-of-sale terminal
Train others in frontline tasks
Promote team cohesion

Team Leader (Supermarket)

Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Control stock
Handle food safely in a retail environment
Supervise and support frontline team members
Train others in frontline tasks

Sales Counter Assistant (Wholesaler)

Skills & Knowledge you will learn View Details

Optimise customer and territory coverage
Build customer relationships and loyalty
Maintain business to business relationships
Work effectively in a service environment
Contribute to workplace health and safety
Control stock
Provide sales solutions to customers
Process product and service data
Identify and respond to security risks
Sell to the retail customer

Sales Representative

Skills & Knowledge you will learn View Details

Optimise customer and territory coverage
Build customer relationships and loyalty
Maintain business to business relationships
Work effectively in a service environment
Contribute to workplace health and safety
Use multiple information systems
Provide sales solutions to customers
Process product and service data
Build sales to branded products
Analyse and achieve sales targets

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