Clerical & Administration Training Courses - Register Online for Training at Apprenticeship.com.au

Finance Officer – Rates

Skills & Knowledge you will learn View Details

Provide team leadership
Work with others in local government
Provide quality and timely advice to council
Prepare accounts for rates
Assist customers with rate enquiries
Administer the electoral roll
Implement debt recovery procedures
Maintain property rates and records
Prepare rate notice forms
Recommend rates and charges
Resolve valuation and property services disputes
Manage people performance
Manage policy development
Manage finances within a budget

Administrative Services Manager (Public Sector)

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Develop client services
Provide leadership
Manage conflict
Refine complex workplace documents
Coordinate resource allocation and usage
Manage performance

Customer Service Manager (Public Sector)

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Develop client services
Manage conflict
Provide leadership
Coordinate resource allocation and usage
Manage performance
Support workplace coaching and mentoring

Injury Management Case Manager

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Determine liability and negotiate settlements
Manage case direction and outcomes
Maintain and monitor service standards
Contribute to a quality injury management system
Undertake negotiations
Refine complex workplace documents

Policy Manager (Public Sector)

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Maintain workplace safety
Develop organisation policy
Advise on organisation policy
Develop public policy
Provide policy advice
Undertake research and analysis
Refine complex workplace documents

WorkCover Inspector

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Maintain workplace safety
Evaluate workplace legislative compliance
Facilitate improvement in workplace legislative performance
Investigate possible breaches of workplace legislation
Manage risk
Undertake negotiations
Manage conflict

Procurement and Contracting Manager

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Undertake negotiations
Promote compliance with legislation in the public sector
Manage contract performance
Finalise contracts
Manage procurement risk
Plan to manage a contract
Plan for procurement outcomes
Make procurement decisions
Plan market research
Manage a supply chain
Apply public sector financial policies and processes
Use complex workplace communication strategies

Local Government Administration Assistant

Skills & Knowledge you will learn View Details

Access learning and career development opportunities
Follow defined OHS policies and procedures
Provide service to Local Government customers
Work effectively in Local Government context
Work with others in Local Government
Coordinate production of communication materials
Assist customers with rate enquiries
Use business technology
Produce simple word processed documents
Handle mail

Taxation Client Engagement Officer

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Deliver and monitor service to clients
Value diversity
Apply government processes
Encourage compliance with legislation in the public sector
Support policy implementation
Contribute to health and safety of self and others
Undertake legislative decision making
Manage information on legal entities, relationships and properties
Interpret and assess contracts
Access applications for grants, subsidies and rebates
Evaluate returns-based taxes
Administer levies, fines and other taxes
Compose complex workplace documents
Provide workplace mentoring

Local Government Administration Officer

Skills & Knowledge you will learn View Details

Access learning and career development opportunities
Follow defined OHS policies and procedures
Provide service to Local Government customers
Work effectively in Local Government context
Work with others in Local Government
Assist customers with rate enquiries
Contribute to policy development
Contribute to council teams
Maintain business records
Create and use databases
Organise workplace information
Produce business documents

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