Training Courses: Community Support Services

Mental Health Outreach Worker

Skills & Knowledge you will learn View Details

Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Work legally and ethically
Establish self-directed recovery relationships
Provide recovery oriented mental health services
Work collaboratively with the care network and other services
Provide services to people with co-existing mental health and alcohol and other drugs issues
Work effectively in trauma informed care
Promote and facilitate self advocacy
Assess and promote social, emotional and physical wellbeing
Participate in work health and safety
Recognise and respond to crisis situations
Assess co-existing needs
Support independence and wellbeing
Visit client residence

Coordinator – Mental Health (Carer Peer Work)

Skills & Knowledge you will learn View Details

Work with diverse people
Work effectively in trauma informed care
Promote and facilitate self advocacy
Assess and promote social, emotional and physical wellbeing
Apply peer work practices in the mental health sector
Contribute to the continuous improvement of mental health services for consumers and carers
Apply lived experience in mental health peer work
Participate in workplace health and safety
Work effectively with carers as a mental health peer worker
Support relationships with carers and families
Develop and implement community programs
Develop and provide community projects
Work collaboratively with the care network and other services
Facilitate the recovery process with the person, family and carers
Work with parents of very young children

Coordinator – Mental Health (Consumer Peer Work)

Skills & Knowledge you will learn View Details

Work with diverse people
Work effectively in trauma informed care
Promote and facilitate self advocacy
Assess and promote social, emotional and physical wellbeing
Apply peer work practices in the mental health sector
Contribute to the continuous improvement of mental health services for consumers and carers
Apply lived experience in mental health peer work
Participate in workplace health and safety
Work effectively in consumer mental health peer work
Facilitate the interests and rights of clients
Provide advocacy and representation services
Address the needs of people with chronic disease
Support independence and well being
Visit client residence
Support group activities

Community Services Case Manager

Skills & Knowledge you will learn View Details

Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Assess co-existing needs
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Provide case management supervision
Undertake case management in a child protection framework
Provide systems advocacy services
Support counselling clients in decision-making processes
Plan and conduct group activities

Social Housing Coordinator

Skills & Knowledge you will learn View Details

Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Represent organisation in a court or tribunal
Manage and maintain tenancy agreements and services
Develop quality systems in line with registration standards
Develop social housing enterprise opportunities
Acquire properties by purchase or transfer
Contribute to a detailed property feasibility study
Develop a tenancy mix strategy
Implement asset management plan

Mental Health Community Worker

Skills & Knowledge you will learn View Details

Provide systems advocacy services
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Establish self-directed recovery relationships
Provide recovery oriented mental health services
Work collaboratively with the care network and other services
Provide services to people with co-existing mental health and alcohol and other drugs issues
Provide early intervention, health prevention and promotion programs
Implement recovery oriented approaches to complexity
Assess and promote social, emotional and physical wellbeing
Provide support to develop wellness plans and advanced directives
Implement trauma informed care
Research and apply evidence to practice
Reflect on and improve own professional practice
Manage work health and safety
Develop strategies for alcohol and other drugs relapse prevention and management
Provide loss and grief support
Work within a structured counselling framework
Apply specialist interpersonal and counselling interview skills
Implement participation and engagement strategies

Health Support Worker

Skills & Knowledge you will learn View Details

Work with diverse people
Work in a population health context
Participate in workplace health and safety
Communicate and work in health or community services
Promote Aboriginal and Torres Strait Islander cultural safety
Share health information
Support group activities
Interpret and use information about nutrition and diet
Develop and implement disease prevention and control measures

Migrant Support Worker

Skills & Knowledge you will learn View Details

Respond to client needs
Communicate and work in health or community services
Work with diverse people
Follow safe work practices for direct client care
Manage personal stressors in the work environment
Provide first point of contact
Work within a community development framework
Support group activities
Work with people with mental health issues
Provide parenting, health and wellbeing education
Work with forced migrants
Undertake bicultural work with forced migrants in Australia

Neighbourhood Centre Worker

Skills & Knowledge you will learn View Details

Respond to client needs
Communicate and work in health or community services
Work with diverse people
Follow safe work practices for direct client care
Manage personal stressors in the work environment
Facilitate the interests and rights of clients
Work with people experiencing or at risk of homelessness
Facilitate responsible behavior
Recognise and respond to crisis situations
Work within a community development framework
Provide first point of contact
Provide work skill instruction

Community Health Worker

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Develop and provide community projects
Meet community information needs
Develop strategies to address unmet needs
Provide parenting, health and wellbeing education
Provide sexual and reproductive health information to clients
Work with people with mental health issues
Assess and promote social, emotional and physical wellbeing
Engage with health professional and the health system

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