Training Courses: Funeral Services

Cemetery Team Leader

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Implement and monitor work health and safety procedures
Schedule burials or cremations
Bury coffins and caskets
Coordinate burial site preparation and reinstatement
Maintain and care for historical records
Manage lift and reposition or deepen operations
Provide first aid
Identify hazards and assess risks in a cemetery or crematorium
Respond to emergency situations
Coordinate teams
Provide work skill instruction

Funeral Director’s Assistant

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow work health and safety procedures
Coordinate chapel operations
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Coordinate interaction with clients
Arrange funerals
Arrange and oversee viewings
Arrange intrastate and interstate repatriations
Participate in industry networks
Implement marketing and promotional activities

Funeral Services Customer Consultant

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow work health and safety procedures
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Coordinate interaction with clients
Implement marketing and promotional activities
Coordinate production of brochures and marketing material
Participate in industry networks
Implement marketing and promotional activities
Maintain business records
Use business technology

Mortuary Assistant

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow mortuary work health and safety procedures
Identify hazards and assess risks in a cemetery or crematorium
Encoffin deceased persons
Clean and sterilise mortuary items and equipment
Determine body preparation requirements
Cleanse and disinfect deceased persons
Set facial features
Treat abdominal and thoracic cavities
Dress the deceased and apply cosmetics
Use business technology

Cemetery or Crematorium Manager

Skills & Knowledge you will learn View Details

Work effectively in the funeral services industry
Deal with grief responses
Coordinate teams
Supervise staff
Implement and monitor work health and safety procedures
Evaluate building and grounds maintenance and development needs
Coordinate building and grounds maintenance and development
Coordinate work site activities
Schedule burials or cremations
Arrange and oversee viewings of cremations
Coordinate burial works
Supervise cremations
Supervise exhumations
Provide work skill instruction

Funeral Director

Skills & Knowledge you will learn View Details

Work effectively in the funeral services industry
Deal with grief responses
Coordinate teams
Supervise staff
Implement and monitor work health and safety procedures
Arrange funerals
Conduct funerals
Plan and conduct funeral ceremonies
Coordinate funeral operations
Arrange and oversee viewings
Arrange intrastate and interstate repatriations
Arrange international repatriations
Provide work skill instruction
Make presentations to community groups

Embalmer

Skills & Knowledge you will learn View Details

Encoffin deceased persons
Cleanse and disinfect deceased persons
Set facial features
Treat abdominal and thoracic cavities
Dress the deceased and apply cosmetics
Apply anatomy and physiology principles to embalming
Restore minor body damage
Treat the head and body after autopsies
Restore and set eyes after eye donations
Determine embalming requirements
Perform arterial embalming of natural cases
Perform arterial embalming of autopsied cases
Treat complex ante mortem cases
Treat complex post mortem cases
Supervise mortuary operations
Follow mortuary work health and safety procedures
Work effectively in the funeral services industry
Deal with grief responses
Implement and monitor infection and contamination control practice
Control and order goods
Conduct internal quality audits
Provide work skill instruction

Cemetery Worker

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Identify hazards and assess risks in a cemetery or crematorium
Follow infection and contamination control procedures
Plant trees and shrubs
Prune shrubs and small trees
Treat plant pests, diseases and disorders
Provide general grounds care
Maintain property and structures
Backfill and make good graves
Dig graves manually

Funeral Services Trainee

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow mortuary work health and safety procedures
Follow infection and contamination control procedures
Use business technology
Encoffin deceased persons
Clean and sterilise mortuary items and equipment
Participate in environmentally sustainable work practices
Assist with the conduct of funerals
Drive funeral vehicles
Inspect and maintain vehicles and equipment

Cemetery Administrative Officer

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Implement and monitor work health and safety procedures
Coordinate burial site preparation and reinstatement
Schedule burials or cremations
Coordinate interaction with clients
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Participate in industry networks
Provide work skill instruction
Coordinate teams
Make presentations to community groups
Maintain business records

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