Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Control stock
Handle food safely in a retail environment
Supervise and support frontline team members
Train others in frontline tasks

Skills & Knowledge you will learn View Details

Optimise customer and territory coverage
Build customer relationships and loyalty
Maintain business to business relationships
Work effectively in a service environment
Contribute to workplace health and safety
Control stock
Provide sales solutions to customers
Process product and service data
Identify and respond to security risks
Sell to the retail customer

Skills & Knowledge you will learn View Details

Optimise customer and territory coverage
Build customer relationships and loyalty
Maintain business to business relationships
Work effectively in a service environment
Contribute to workplace health and safety
Use multiple information systems
Provide sales solutions to customers
Process product and service data
Build sales to branded products
Analyse and achieve sales targets

Skills & Knowledge you will learn View Details

Develop drawing skills to communicate ideas
Maintain floristry tools and equipment
Design floristry products
Construct hand tied floristry products
Construct wired floristry products
Construct floristry products with a base medium
Interpret floristry design briefs
Source information on floristry products and services
Work effectively in the floristry industry
Recognise flower and plant materials
Receive and store floristry stock
Prepare and care for floristry stock
Provide quality service to floristry customers
Sell floristry products
Prepare quotations for floristry products
Participate in safe work practices
Maintain financial records
Apply point-of-sale handling procedures
Develop innovative ideas at work
Purchase goods and services
Review and maintain a website

Skills & Knowledge you will learn View Details

Provide and promote services to pharmacy customers
Assist customers with prescriptions
Work effectively in a community pharmacy
Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Use pharmacy practices for infection control
Assist customers with cough and cold relief products
Assist customers with skin and anti-fungal products
Assist customers with products for gastro-intestinal conditions
Assist customers with allergy relief products
Assist customers with analgesic and anti-inflammatory products
Participate in workplace health and safety
Deliver medicines to customers outside the pharmacy
Work with diverse people
Recognise healthy body systems
Receive and handle stock
Advise on beauty products and services
Follow point-of-sale procedures
Balance and secure point-of-sale terminal
Build customer relationships and loyalty

Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Control stock
Produce visual merchandise displays
Balance and secure point-of-sale terminal
Build sales of branded products

Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Control stock
Support marketing and promotional activities
Balance and secure point-of-sale terminal
Build sales of branded products

Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Supervise and support frontline team members
Train others in frontline tasks
Balance and secure point-of-sale terminal
Build sales of branded products

Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Supervise a food safety program
Handle food safely in a retail environment
Balance and secure point-of-sale terminal
Train others in frontline tasks
Promote team cohesion

Skills & Knowledge you will learn View Details

Interact with pharmacy customers
Work effectively in a community pharmacy
Use pharmacy practices for infection control
Participate in workplace health and safety
Assist customers with vitamins, minerals and supplements
Assist customers with oral care products
Sell to the retail customer
Assist customers with skin and anti-fungal products
Receive and handle retail stock
Follow point-of-sale procedures
Balance and secure point-of-sale terminal
Organise and maintain the store environment