Porter

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Areas Of Interest:   Cafe, Restaurant & Bar Operations
Certificate Level:  Certificate II
Certificate Name:  Certificate II in Hospitality
Certificate Description:  As a Porter you would carry luggage for guests in hotels, passengers in transport terminals and on ships, showing them to their rooms, berths or cabins, and provide other guest services and advice.
Code:  SIT20316
Work Type:  Persuading & Service

Skills & Knowledge you will learn

Work effectively with others
Source and use information on the hospitality industry
Use hospitality skills effectively
Interact with customers
Show social and cultural sensitivity
Participate in safe work practices
Use hygienic practices for hospitality service
Provide porter services
Participate in environmentally sustainable work practices
Communicate in the workplace
Provide visitor information
Conduct basic oral communication in a language other than English