Customer Service Assistant (Timber)

Retail, Sales, Marketing & Customer Service

Areas Of Interest: Retail & Service

Certificate Level: Certificate II

Certificate Name: Certificate II in Timber Merchandising

Certificate Description: Employees assist with selling, stacking and dispatch of timber products, operating forklifts and cutting timber to order.

Code: FWP20616

Work Type: Persuading & Service Practical & Manual

Skills & Knowledge you will learn

Work effectively in the forest and forest products industry
Communicate and interact effectively in the workplace
Follow environmental care procedures
Follow WHS policies and procedures
Interact with customers
Follow point-of-sale procedures
Cut material to length and angles
Dock material to length
Pick and process orders
Operate a forklift
Perform stock control procedures
Sell products and services
Operate retail technology

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