Skills & Knowledge you will learn View Details

Lead team effectiveness
Maintain work health and safety
Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
Build customer relationships and loyalty
Manage pharmacy sales and service delivery
Work with diverse people
Manage pharmacy premises, equipment and merchandise
Coordinate service to residential care facilities
Control stock
Coordinate pharmacy health promotions
Provide personal leadership
Test blood pressure and advice on self-monitoring
Test blood glucose and advise on equipment and services for diabetes management
Assist customers with asthma-care aids and equipment

Skills & Knowledge you will learn View Details

Lead team effectiveness
Maintain work health and safety
Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
Build customer relationships and loyalty
Manage pharmacy sales and service delivery
Assist in dispensing prescriptions
Assist in preparing dose administration aids
Assist in preparing extemporaneous prescriptions
Administer dispensary computer system and claims
Work legally and ethically
Provide personal leadership
Assist customers with asthma-care aids and equipment
Assist customers with wound care products
Assist customers with pregnancy and maternal health products and services

Skills & Knowledge you will learn View Details

Provide and promote services to pharmacy customers
Assist customers with prescriptions
Assist in dispensing prescriptions
Maintain dispensary stock
Administer dispensary computer system and claims
Work effectively in a community pharmacy
Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Use pharmacy practices for infection control
Participate in workplace health and safety
Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
Deliver medicines to customers outside the pharmacy
Assist in preparing dose administration aids
Assist in preparing extemporaneous prescriptions
Coordinate service to residential care facilities

Skills & Knowledge you will learn View Details

Monitor retail store financials
Create a customer-centric culture
Maintain employee relations
Lead a frontline team
Maintain store security
Achieve sales results
Maintain workplace safety
Work with diverse people
Supervise a food safety program
Roster staff
Develop the retail frontline

Skills & Knowledge you will learn View Details

Monitor retail store financials
Create a customer-centric culture
Maintain employee relations
Lead a frontline team
Maintain store security
Achieve sales results
Maintain workplace safety
Supervise a food safety program
Roster staff
Control stock
Develop the retail frontline

Skills & Knowledge you will learn View Details

SIR40316

Skills & Knowledge you will learn View Details

Monitor retail store financials
Create a customer-centric culture
Maintain employee relations
Lead a frontline team
Maintain store security
Achieve sales results
Maintain workplace safety
Coordinate implementation of customer service strategies
Roster staff
Control stock
Develop the retail frontline

Skills & Knowledge you will learn View Details

Develop a merchandise strategy
Conduct a post trade analysis
Develop a merchandise financial plan
Develop a category financial plan
Plan a merchandise product range
Negotiate and establish supply arrangements
Develop a merchandise promotional plan
Plan product development
Manage merchandise quality and compliance
Communicate with influence
Provide leadership to others

Skills & Knowledge you will learn View Details

Undertake small business planning
Manage small business finances
Design a digital strategy for small business
Refine and strengthen a small business
Originate and develop concepts
Coordinate implementation of customer service strategies
Promote products and services
Monitor and manage small business operations
Manage a small team
Build client relationships and business networks

Skills & Knowledge you will learn View Details

Establish and comply with legal and risk management requirements of small business
Plan small business finances
Market the small business
Undertake small business planning
Coordinate implementation of customer service strategies
Organise the importing and exporting of goods
Monitor and manage small business operations
Manage a small team
Establish networks
Review and maintain a website