Skills & Knowledge you will learn

Contribute to health and safety of self and others
Resolve disputes
Apply principles of professional practice to work in the financial services industry
Process complex superannuation benefit or insurance claim
Assist in meeting superannuation compliance requirements
Establish and administer retirement income streams
Establish and customise employer accounts
Establish and maintain fund or plan
Provide effective information to members
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Manage specialist external advisory services
Survey stakeholders to gather and record information
Deliver and monitor a service to customers