Skills & Knowledge you will learn

Uphold the values and principles of public service
Deliver and monitor service to clients
Value diversity
Apply government processes
Encourage compliance with legislation in the public sector
Support policy implementation
Contribute to health and safety of self and others
Use resources to achieve unit work goals
Deal with conflict
Compose complex workplace documents
Provide workplace coaching
Develop internal and external networks
Exercise delegations
Undertake project work
Apply project time management techniques