Health Care & Community Services

Cemetery Administrative Officer

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Areas Of Interest:   Funeral Services
Certificate Level:  Certificate III
Certificate Name:  Certificate III in Cemetery and Crematorium Operations
Certificate Description:  Employees work in a crematorium or cemetery delivering customer service, advising on products and services and scheduling cremations and/or burials. They also produce business documents, maintain records, liaise with the community, and undertake marketing activities.
Code:  SIF30113
Work Type:  Helping & Advising Persuading & Service

Skills & Knowledge you will learn

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Implement and monitor work health and safety procedures
Coordinate burial site preparation and reinstatement
Schedule burials or cremations
Coordinate interaction with clients
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Participate in industry networks
Provide work skill instruction
Coordinate teams
Make presentations to community groups
Maintain business records

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