Skills & Knowledge you will learn

Contribute to health and safety of self and others
Participate in environmentally sustainable work practices
Use computer operating systems and hardware
Work and communicate effectively in an ICT environment
Operate application software packages
Operate a digital media technology package
Use social media tools for collaboration and engagement
Interact with ICT clients
Record client support requirements
Maintain ICT equipment and consumables
Install software applications
Identify and use basic current industry specific technologies
Design basic organisational documents using computing packages
Apply problem-solving techniques to routine ICT malfunctions