Checkout Team Worker

Retail, Sales, Marketing & Customer Service

Areas Of Interest: Retail & Service

Certificate Level: Certificate II

Certificate Name: Certificate II in Retail Services

Certificate Description: As a Checkout Team Worker in a supermarket or large retail outlet your duties include customer service, operating point-of-sale equipment and balancing the register. In some stores you will also assist customers with self-serve check out.

Code: SIR20216

Work Type: Persuading & Service

Skills & Knowledge you will learn

Engage the customer
Communicate in the workplace to support team and customer outcomes
Work effectively in a service environment
Organise personal work requirements
Advise on products and services
Identify and respond to security risks
Contribute to workplace health and safety
Handle food safely in a retail environment
Use strategies to respond to routine workplace problems
Organise and maintain the store environment
Follow point-of-sale procedures
Use business technology

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