Skills & Knowledge you will learn

Shift materials safely using manual handling methods
Carry out basic workplace calculations
Follow work health and safety procedures
Apply fatigue management strategies
Interpret road maps and navigate pre-determined routes
Complete workplace orientation/induction procedures
Licence to drive a light rigid vehicle
Set up and secure a towing situation
Manage the operation of a tow truck
Load and unload goods/cargo
Process workplace documentation
Apply customer service skills
Plan and navigate routes
Use infotechnology devices in the workplace
Carry out vehicle inspection
Use, clean and maintain towing equipment
Comply with safety and security procedures
Apply accident-emergency procedures