Training Courses for Business Clerical & Financial Services

Legal Assistant

Skills & Knowledge you will learn View Details

Implement effective communication strategies
Conduct work within a compliance framework
Identify and apply the legal framework
Establish and maintain a file in legal services
Produce complex legal documents
Apply the principles of contract law
Apply the principles of the law of torts
Research legal information using primary sources
Build and sustain an innovative work environment
Maintain trust accounts
Apply the principles of evidence law
Participate in environmentally sustainable work practices

Human Resources Manager

Skills & Knowledge you will learn View Details

Manage human resources services
Manage recruitment selection and induction processes
Develop and manage performance-management processes
Manage workforce planning
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Manage employee relations
Manage remuneration and employee benefits
Manage separation or termination
Manage mediation processes

Insurance Clerk

Skills & Knowledge you will learn View Details

Contribute to health and safety of self and others
Work effectively with others
Use business technology
Work effectively in the financial services industry
Establish client relationship and analyse needs
Develop, present and negotiate client solutions
Conduct customer engagement
Provide sales solutions to customers
Retrieve information from records
Conduct online transactions
Process payment documentation
Maintain business records
Be MoneySmart

Superannuation Assistant

Skills & Knowledge you will learn View Details

Contribute to health and safety of self and others
Work effectively with others
Use business technology
Work effectively in the financial services industry
Process superannuation fund payments
Establish, maintain and process superannuation records
Process superannuation contributions
Process superannuation rollover benefits
Implement member investment instructions
Terminate superannuation plans
Conduct customer engagement
Maintain business records
Be MoneySmart

Insurance Claims Officer

Skills & Knowledge you will learn View Details

Contribute to health and safety of self and others
Work effectively with others
Use business technology
Work effectively in the financial services industry
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Provide Tier 2 general advice in general insurance
Provide Tier 2 personal advice in general insurance
Follow organisation procedures to process claim
Process facultative and treaty reinsurance claim
Settle claims
Process claims payments
Provide general advice on financial products and services
Conduct customer engagement

Project Administrator

Skills & Knowledge you will learn View Details

Apply project scope-management techniques
Apply project time-management techniques
Apply project quality-management techniques
Apply project cost-management techniques
Apply project human resources management approaches
Apply project information management and communications techniques
Apply project risk-management techniques
Organise meetings
Implement and monitor environmentally sustainable work practices

Bookkeeper

Skills & Knowledge you will learn View Details

Prepare financial reports
Introduce cloud computing into business operations
Process financial transactions and extract interim reports
Administer subsidiary accounts and ledgers
Work effectively in the accounting and bookkeeping industry
Set up and operate a computerised accounting system
Complete business activity and instalment activity statements
Establish and maintain payroll systems
Deliver and monitor a service to customers
Develop and use complex spreadsheets
Monitor and manage small business operations
Plan small business finances
Maintain inventory records

Medical Records Officer

Skills & Knowledge you will learn View Details

Review the status of a record
Provide information from and about records
Set up a business or records system for a small business
Monitor and maintain records in an online environment
Manage patient record keeping system
Coordinate business resources
Maintain business technology
Develop teams and individuals
Design and develop complex text documents
Analyse and present research information

Records and Information Officer

Skills & Knowledge you will learn View Details

Review the status of a record
Provide information from and about records
Set up a business or records system for a small business
Monitor and maintain records in an online environment
Address customer needs
Report on financial activity
Coordinate business resources
Maintain business technology
Write complex documents
Analyse and present research information

Environmental Management Officer

Skills & Knowledge you will learn View Details

Implement and monitor environmentally sustainable work practices
Implement an environmental management plan
Measure, monitor and reduce carbon emissions
Assess, implement, monitor and report on waste management
Identify risk and apply risk management processes
Review and implement energy efficiency in business operations
Assess, monitor and reduce water use
Implement erosion and sediment control measures

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