Training Courses for Gardening, Farming, Animals & Environment

Customer Service Manager (Public Sector)

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Develop client services
Manage conflict
Provide leadership
Coordinate resource allocation and usage
Manage performance
Support workplace coaching and mentoring

Local Government Sustainable Operational Works Assistant

Skills & Knowledge you will learn View Details

Follow defined OHS policies and procedures
Provide service to local government customers
Work effectively in local government
Work with others in local government
Participate in policy development
Evaluate works maintenance needs and priorities
Prepare site for new operational works
Maintain reticulated services
Coordinate the work activities of a team
Support community resources
Implement a community development strategy
Participate in networks
Coordinate interaction with clients
Present environmental health education information
Maintain environmental procedures
Apply conflict resolution strategies
Implement effective communication techniques

Injury Management Case Manager

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Determine liability and negotiate settlements
Manage case direction and outcomes
Maintain and monitor service standards
Contribute to a quality injury management system
Undertake negotiations
Refine complex workplace documents

Local Government Environmental Advisor

Skills & Knowledge you will learn View Details

Work with others in local government
Follow defined OHS policies and procedures
Provide quality and timely advice to council
Monitor council procedures to ensure compliance with relevant legislation
Conduct public educational presentations
Establish cooperative arrangements with other organisations
Implement public education programs to improve community compliance
Implement and monitor the organisation’s OHS policies, procedures and programs within the work group
Coordinate and facilitate a change process
Devise and conduct community consultations
Implement strategies to minimise the impact of waste on the environment
Implement and monitor environmental policies

Policy Manager (Public Sector)

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Maintain workplace safety
Develop organisation policy
Advise on organisation policy
Develop public policy
Provide policy advice
Undertake research and analysis
Refine complex workplace documents

WorkCover Inspector

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Maintain workplace safety
Evaluate workplace legislative compliance
Facilitate improvement in workplace legislative performance
Investigate possible breaches of workplace legislation
Manage risk
Undertake negotiations
Manage conflict

Procurement and Contracting Manager

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Undertake negotiations
Promote compliance with legislation in the public sector
Manage contract performance
Finalise contracts
Manage procurement risk
Plan to manage a contract
Plan for procurement outcomes
Make procurement decisions
Plan market research
Manage a supply chain
Apply public sector financial policies and processes
Use complex workplace communication strategies

Adult Community Officer

Skills & Knowledge you will learn View Details

Contribute to achieving the goals of the organisation
Communicate effectively
Prepare reports
Maintain security
Use safe work practices
Support offender to maintain positive relationships
Establish and maintain relationships with community agencies and offenders
Promote cooperative behaviour
Support offender rehabilitation and reintegration in the community
Prepare reports for justice agencies
Conduct interviews
Protect the safety and welfare of vulnerable offenders
Provide responsible care to people with a mental health problem and/or condition
Respond to offenders influenced by drugs or alcohol
Work effectively with culturally diverse offenders and colleagues
Provide work skill instruction

Adult Custodial Security Officer

Skills & Knowledge you will learn View Details

Contribute to achieving the goals of the organisation
Communicate effectively
Prepare reports
Maintain security
Use safe work practices
Supervise offenders
Contain incidents that jeopardise safety and security
Maintain security system
Control incidents using defensive tactics
Conduct searches
Store, protect and dispose of security information
Process offender induction
Work effectively with culturally diverse offenders and colleagues
Support a response to medical emergencies
Maintain security during escort
Collect specimens for drugs of abuse testing

Youth Community Officer

Skills & Knowledge you will learn View Details

Contribute to achieving the goals of the organisation
Communicate effectively
Prepare reports
Maintain security
Use safe work practices
Respond to needs of youth justice clients
Work effectively with young people and their families
Establish and maintain relationships with community agencies and offenders
Respond to offenders influenced by drugs or alcohol
Support offender rehabilitation and reintegration in the community
Store, protect and dispose of security information
Provide responsible care to people with a mental health problem and/or condition
Work effectively with culturally diverse offenders and colleagues
Supervise attendance at court
Manage conflict through negotiation
Manage first aid services and resources

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