Training Courses for Information Technology & Telecommunications

Network Operations Technician

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Apply software development methodologies
Automate processes
Create technical documentation
Support small scale ICT projects
Develop client user interface
Use online learning tools
Provide one-to-one instruction
Select cloud storage solutions
Manage network and data integrity
Install and configure client-server applications and services
Install hardware to a network
Install, configure and test network security
Test applications
Maintain website information standards
Ensure basic website security

Software Support Technician

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Select and employ software and hardware testing tools
Support small scale ICT projects
Action change requests
Support system software
Support users and troubleshoot desktop applications
Support different operating systems
Develop client user interface
Write script for software applications
Configure and maintain databases
Analyse software requirements
Prepare software development review
Maintain website performance
Create website testing procedures
Ensure basic website security
Integrate social web technologies

Database Support Officer

Skills & Knowledge you will learn View Details

Contribute to implementing and maintaining WHS consultation and participation process
Implement and monitor environmentally sustainable work practices
Determine and confirm client business requirements
Create technical documentation
Contribute to copyright, ethics and privacy in an ICT environment
Install, configure and secure a small office or home office network
Identify and resolve client ICT problems
Action change requests
Complete database backup and restore
Identify and resolve common database performance problems
Monitor and administer a database
Build a database
Use structured query language
Relate to clients on a business level
Provide one-to-one instruction
Identify, evaluate and apply current industry-specific technologies to meet industry standards
Participate in ICT services
Support small scale ICT projects
Implement maintenance procedures
Provide first-level remote help-desk support
Select cloud storage strategies
Identify and use current virtualisation technologies

Network Administrator

Skills & Knowledge you will learn View Details

Participate effectively in WHS communication and consultation processes
Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Install and manage a server
Manage network and data integrity
Install, operate and troubleshoot a small enterprise branch network
Install and configure virtual machines
Install, configure and test an internet protocol network
Develop work priorities
Identify, evaluate and apply current industry-specific technologies to meet organisational needs
Install and configure client-server applications and services
Install hardware to a network
Deploy software to networked computers
Install, configure and test network security
Support small scale ICT projects
Install and test power management software
Install, configure and test a local area network switch

Network Technician

Skills & Knowledge you will learn View Details

Participate effectively in WHS communication and consultation processes
Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Install and manage a server
Manage network and data integrity
Install, operate and troubleshoot a small enterprise branch network
Install and configure virtual machines
Install, configure and test an internet protocol network
Develop work priorities
Install hardware to a network
Build a small wireless local area network
Install and configure client-server applications and services
Install, configure and test network security
Support small scale ICT projects
Install and test power management software
Install, configure and test a router
Install, configure and test a local area network switch

Fibre Optic Network Installation Technician

Skills & Knowledge you will learn View Details

Use electrical skills when working with telecommunications networks
Locate, diagnose and rectify faults
Repair telecommunication system faults
Install, configure and test an internet protocol network
Solve electrical-based telecommunications circuitry and cabling problems
Monitor and manage small business operations
Determine and confirm client business requirements
Remotely locate and identify cable network faults
Prepare activity plans and specifications for a fibre to the x installation
Install and test a dense wavelength division multiplexing system
Schedule installation of customer premises equipment
Test cable bearers
Test optical communications systems and components
Install thin client applications for power over ethernet
Identify requirements for customer telecommunications equipment
Assign a transmission path
Manage the delivery of network infrastructure

Network Support Officer

Skills & Knowledge you will learn View Details

Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Customise packaged software applications for clients
Connect internal hardware components
Care for computer hardware
Provide basic system administration
Provide ICT advice to clients
Maintain equipment and software
Review and maintain a website
Use social media tools for collaboration and engagement
Migrate to new technology

Network Installation Technician

Skills & Knowledge you will learn View Details

Use electrical skills when working with telecommunications networks
Locate, diagnose and rectify faults
Repair telecommunication system faults
Install, configure and test an internet protocol network
Solve electrical-based telecommunications circuitry and cabling problems
Estimate and quote for customer telecommunications equipment installation
Install and test power saving hardware
Effect changes to existing customer premises equipment systems and equipment
Cut over customer premises equipment major upgrades
Commission an electronic system
Implement and troubleshoot enterprise routers and switches
Install configuration programs on PC based customer equipment
Build an enterprise wireless network
Install hardware to a network
Prepare design drawings and specification for a cable installation
Install and test power management software
Manage the delivery of network infrastructure

Help Desk Specialist

Skills & Knowledge you will learn View Details

Contribute to implementing and maintaining WHS consultation and participation process
Implement and monitor environmentally sustainable work practices
Determine and confirm client business requirements
Create technical documentation
Contribute to copyright, ethics and privacy in an ICT environment
Install, configure and secure a small office or home office network
Identify and resolve client ICT problems
Action change requests
Configure and troubleshoot operating system software
Connect, maintain and configure hardware components
Evaluate system status
Support users and troubleshoot desktop applications
Locate and troubleshoot ICT equipment, system and software faults
Configure a desktop environment
Support small scale ICT projects
Provide one-to-one instruction
Identify, evaluate and apply current industry-specific technologies to meet industry standards
Participate in ICT services
Implement maintenance procedures
Provide first-level remote help-desk support
Deploy software to networked computers
Create basic databases

Radio Communications Technician

Skills & Knowledge you will learn View Details

Use electrical skills when working with telecommunications networks
Locate, diagnose and rectify faults
Repair telecommunication system faults
Install, configure and test an internet protocol network
Solve electrical-based telecommunications circuitry and cabling problems
Manage a small team
Undertake radio communications site audit
Install a radio communications antenna and feedline
Construct and test a radio communications device
Operate and maintain radio communications technical instruments and field equipment
Select antenna system for radio communications
Conduct radio frequency measurements
Install telecommunications network equipment
Undertake a civil site survey
Schedule equipment maintenance
Install and test a radio frequency identification system
Undertake radio communications signals monitoring

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