Skills & Knowledge you will learn View Details

Clean using safe work practices
Confirm and apply privacy and security requirements for cleaning work
Remove waste and recyclable materials
Maintain cleaning storage areas
Provide effective client service
Maintain hard floor surfaces
Clean carpets
Clean wet areas
Clean and maintain furniture and fittings
Pressure wash and clean surfaces
Clean glass surfaces
Clean food-handling areas
Respond to enquiries and complaints
Comply with infection prevention and control policies and procedures

Skills & Knowledge you will learn View Details

Clean using safe work practices
Confirm and apply privacy and security requirements for cleaning work
Remove waste and recyclable materials
Maintain cleaning storage areas
Provide effective client service
Clean using environmentally sustainable work practices
Clean wet areas
Pressure wash and clean surfaces
Clean industrial machinery
Clean at heights
Clean external surfaces
Clean food-handling areas
Support leadership in the workplace
Comply with infection prevention and control policies and procedures

Skills & Knowledge you will learn View Details

Induct cleaning staff
Schedule and monitor cleaning tasks
Manage the supply of cleaning stores to the work site
Establish, develop and monitor teams
Develop and manage client relations
Manage workplace safety arrangements
Manage risk
Manage cleaning equipment maintenance and supply
Develop workplace policies and procedures for sustainability
Confirm and apply privacy and security requirements for cleaning work
Provide quotation for cleaning services
Implement and monitor environmentally sustainable work practices
Implement and monitor infection prevention and control policies and procedures
Develop a plan to mitigate water damage and restore carpets

Skills & Knowledge you will learn View Details

Organise and complete daily work activities
Participate in workplace safety arrangements
Provide effective client service
Identify types of installed fire safety equipment and systems
Demonstrate first attack firefighting equipment
Prepare for installation and servicing operations
Maintain quality of work and promote continuous improvement
Inspect, test and maintain fire extinguishers
Conduct basic functional testing of water-based fire-suppression systems
Conduct routine inspection and testing of fire extinguishers and fire blankets
Inspect and test emergency and exit lighting systems
Identify, inspect and test fire and smoke doors
Identify, inspect and test passive fire and smoke containment products and systems

Skills & Knowledge you will learn View Details

Respond to enquiries and complaints
Manage pests without applying pesticides
Manage pests by applying pesticides
Maintain, service and repair pest management equipment
Maintain equipment and pesticide storage area in pest management vehicles
Read plans, drawings and specifications for residential buildings
Inspect for and report on timber pests
Control timber pests
Manage organisms by applying fumigants to commodities and environments
Install termite management systems

Skills & Knowledge you will learn View Details

Organise personal work priorities and development
Participate in workplace safety arrangements
Identify types of installed fire safety equipment and systems
Demonstrate first attack firefighting equipment
Prepare for installation and servicing operations
Maintain quality of work and promote continuous improvement
Inspect and test control and indicating equipment
Install gaseous agent containers and actuators
Decommission gaseous agent containers and actuators
Conduct annual functional testing of complex water-based fire-suppression systems
Interpret installation requirements for gaseous fire suppression systems
Conduct functional water flow testing
Maintain workplace safety
Deliver and monitor a service to customers
Apply first aid
Provide work skill instruction

Skills & Knowledge you will learn View Details

Maintain financial records
Work in the strata community management sector
Source and extract information from strata plans
Facilitate meetings in the property industry
Communicate effectively to support customer service in real estate
Assist with property inspection
Prepare for professional practice in real estate
Identify risks and opportunities in the property industry
Contribute to effective workplace relationships
Collect and process information relevant to strata communities

Skills & Knowledge you will learn View Details

Comply with ethical practice in real estate
Communicate effectively to support customer service in real estate
Access and process property information in real estate
Prepare for professional practice in real estate
Prepare to work with real estate trust accounts
Assist in listing and marketing properties for lease
Assist in listing and marketing properties for sale
Assist with the sale of properties
Assist with maintaining and protecting condition of managed properties
Assist with property inspection
Work effectively with diversity
Produce desktop published documents
Organise personal work priorities and development
Build customer relationships and loyalty

Skills & Knowledge you will learn View Details

Report on financial activity
Maintain business records
Read plans, drawings and specifications for residential buildings
Work in the strata community management sector
Interpret legislation to complete work in the property industry
Facilitate meetings in the property industry
Manage conflicts and disputes in the property industry
Administer insurance for strata communities
Handle strata community funds held on trust
Communicate effectively to support customer service in real estate
Prepare for professional practice in real estate
Access and interpret ethical practice in real estate
Manage commercial property maintenance
Present at hearings in real estate
Appraise commercial property
Analyse resource use in building operations
Contribute to asset life cycle maintenance strategy
Implement customer service strategies in the property industry

Skills & Knowledge you will learn View Details

Facilitate effective client relationships
Assess household energy use
Assess household waste generation and management
Assess household water use
Assess thermal performance of existing residences using non-rating tools and techniques
Minimise health, safety and security risks when assessing home sustainability
Manage own work, professional development and ethical behaviour as a home sustainability assessor
Promote the adoption of home sustainability practices by residents
Respond to enquiries and complaints
Read and extract information from plans, drawings and specifications for residential buildings
Apply sustainability principles, legislation and information on government programs
Estimate the cost of home sustainability measures