Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Represent clients in court
Work with people experiencing or at risk of homelessness
Manage and maintain tenancy agreement and services
Work with clients within the social housing system
Interpret legal information
Visit client residence
Maintain high standard of service

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Facilitate the empowerment of older people
Facilitate the empowerment of people with disability
Identify and respond to children and young people at risk
Support the rights and safety of children and young people
Work collaboratively to maintain an environment safe for children and young people
Provide intervention support for families
Develop strategies to address unmet needs

Skills & Knowledge you will learn View Details

Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Work with people experiencing or at risk of homelessness
Manage and maintain tenancy agreements and services
Work with clients within the social housing system
Maintain work health and safety
Facilitate the interests and rights of clients
Visit client residence
Manage housing application processes
Manage housing allocations
Manage tenancy rent and rental arrears
Manage vacant properties
Respond to property maintenance enquiries
Apply government processes

Skills & Knowledge you will learn View Details

Work in an alcohol and other drugs context
Assess needs of clients with alcohol and other drugs issues
Provide interventions for people with alcohol and other drugs issues
Develop and review individual alcohol and other drugs treatment plans
Assess co-existing needs
Provide brief interventions
Use communication to build relationships
Work with diverse people
Work legally and ethically
Work with people with mental health issues
Develop and maintain networks and collaborative partnerships
Provide first aid
Work with clients who are intoxicated
Provide alcohol and other drug withdrawal services
Address the needs of people with chronic disease
Provide services to people with co-existing mental health and alcohol and other drugs issues
Facilitate the recovery process with the person, family and carers

Skills & Knowledge you will learn View Details

Provide first point of contact
Communicate and work in health or community services
Work with diverse people
Participate in workplace health and safety
Organise and complete daily work activities
Work within a community development framework
Use digital technology for routine workplace tasks
Use strategies to respond to routine workplace problems
Interact effectively with others at work

Skills & Knowledge you will learn View Details

Work with diverse people
Work in a population health context
Participate in workplace health and safety
Communicate and work in health or community services
Promote Aboriginal and Torres Strait Islander cultural safety
Share health information
Support group activities
Interpret and use information about nutrition and diet
Develop and implement disease prevention and control measures

Skills & Knowledge you will learn View Details

Respond to client needs
Communicate and work in health or community services
Work with diverse people
Follow safe work practices for direct client care
Manage personal stressors in the work environment
Provide first point of contact
Work within a community development framework
Support group activities
Work with people with mental health issues
Provide parenting, health and wellbeing education
Work with forced migrants
Undertake bicultural work with forced migrants in Australia