Skills & Knowledge you will learn View Details

Identify hazards and assess risks in a cemetery or crematorium
Work in confined spaces
Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow work health and safety procedures
Backfill and make good graves
Dig graves manually
Prepare for gravedigging
Dig graves using machinery
Consolidate collapsed graves
Remove ledgers and concrete lids
Exhume burial sites
Prepare vaults or crypts for burials
Operate a backhoe, front-end loader or excavator
Provide general grounds care
Maintain property and structures
Participate in environmentally sustainable work practices

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow work health and safety procedures
Coordinate chapel operations
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Coordinate interaction with clients
Arrange funerals
Arrange and oversee viewings
Arrange intrastate and interstate repatriations
Participate in industry networks
Implement marketing and promotional activities

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow work health and safety procedures
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Coordinate interaction with clients
Implement marketing and promotional activities
Coordinate production of brochures and marketing material
Participate in industry networks
Implement marketing and promotional activities
Maintain business records
Use business technology

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow mortuary work health and safety procedures
Identify hazards and assess risks in a cemetery or crematorium
Encoffin deceased persons
Clean and sterilise mortuary items and equipment
Determine body preparation requirements
Cleanse and disinfect deceased persons
Set facial features
Treat abdominal and thoracic cavities
Dress the deceased and apply cosmetics
Use business technology