Skills & Knowledge you will learn View Details

Work effectively with others
Source and use information on the hospitality industry
Work effectively in hospitality service
Provide service to customers
Show social and cultural sensitivity
Coach others in job skills
Participate in safe work practices
Clean and tidy bar areas
Provide responsible service of alcohol
Operate a bar
Provide advice on beers, spirits and liqueurs
Use hygienic practices for hospitality service
Process financial transactions
Receive and store stock
Purchase goods

Skills & Knowledge you will learn View Details

Work effectively with others
Source and use information on the hospitality industry
Use hospitality skills effectively
Interact with customers
Show social and cultural sensitivity
Participate in safe work practices
Use hygienic practices for food safety
Clean and tidy bar areas
Provide responsible service of alcohol
Operate a bar
Process financial transactions
Prepare and serve non-alcoholic beverages

Skills & Knowledge you will learn View Details

Work effectively with others
Source and use information on the hospitality industry
Use hospitality skills effectively
Interact with customers
Show social and cultural sensitivity
Participate in safe work practices
Use hygienic practices for food safety
Prepare and serve non-alcoholic beverages
Prepare and serve espresso coffee
Serve food and beverage
Process financial transactions
Sell to the retail customer

Skills & Knowledge you will learn View Details

Work effectively with others
Source and use information on the hospitality industry
Use hospitality skills effectively
Interact with customers
Show social and cultural sensitivity
Participate in safe work practices
Use hygienic practices for food safety
Package prepared foodstuffs
Serve food and beverage
Clean kitchen premises and equipment
Receive and store stock
Transport and store food

Skills & Knowledge you will learn View Details

Work effectively with others
Source and use information on the hospitality industry
Use hospitality skills effectively
Interact with customers
Show social and cultural sensitivity
Participate in safe work practices
Use hygienic practices for hospitality service
Provide responsible gambling services
Attend gaming machines
Conduct Keno games OR Operate a TAB outlet
Provide visitor information
Process financial transactions