Skills & Knowledge you will learn

Work effectively with others
Provide responsible service of alcohol
Source and use information on the hospitality industry
Work effectively in hospitality service
Provide service to customers
Show social and cultural sensitivity
Process financial transactions
Manage finances within a budget
Use hygienic practices for food safety
Coach others in job skills
Participate in safe work practices
Clean and tidy bar areas
Prepare and serve cocktails
Provide advice on Australian wines
Provide advice on imported wines
Provide advice on food and beverage matching
Provide table service of food and beverage
Provide silver service
Manage the sale or service of wine
Purchase goods