Industry Groups: Business Clerical & Financial Services

Paralegal

Skills & Knowledge you will learn View Details

and corporation law.

Student Services Officer

Skills & Knowledge you will learn View Details

Develop keyboarding speed and accuracy
Contribute to health and safety of self and others
Work effectivley in an educational environment
Deliver and monitor a service to customers
Uphold the values and principles of public service
Utilise a knowledge management system
Operate referral procedures
Use, communicate and search securely on the internet
Write simple documents
Design and product text documents
Create electronic presentations
Produce spreadsheets
Handle receipt and desptach of information

Education Assistant

Skills & Knowledge you will learn View Details

Support behaviour of children and young people
Comply with legislative, policy and industrial requirements in the education environment
Assist implementation of planned educational programs
Contribute to student education in all developmental domains
Contribute to organisation and management of classroom or centre
Support the development of literacy and oral language skills
Support the development of numeracy skills
Work effectively with students and colleagues
Contribute to the health and safety of students
Support students with additional needs in the classroom environment
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Facilitate the empowerment of people with disability
Work in partnership with families to provide appropriate care for children
Set up and sustain individual and small group learning areas
Support learning for students with disabilities in a classroom environment
Facilitate learning for students with disabilities

Education Assistant (culturally diverse school)

Skills & Knowledge you will learn View Details

Support behaviour of children and young people
Comply with legislative, policy and industrial requirements in the education environment
Assist implementation of planned educational programs
Contribute to student education in all developmental domains
Contribute to organisation and management of classroom or centre
Support the development of literacy and oral language skills
Support the development of numeracy skills
Work effectively with students and colleagues
Contribute to the health and safety of students
Support students with additional needs in the classroom environment
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Work in partnership with families to provide appropriate care for children
Set up and sustain individual and small group learning areas
Comply with school administrative requirements
Support students with English as a second language
Identify and respond to children and young people at risk

Indigenous Language and Culture Teaching Assistant

Skills & Knowledge you will learn View Details

Support behaviour of children and young people
Comply with legislative, policy and industrial requirements in the education environment
Assist implementation of planned educational programs
Contribute to student education in all developmental domains
Contribute to organisation and management of classroom or centre
Support the development of literacy and oral language skills
Support the development of numeracy skills
Work effectively with students and colleagues
Contribute to the health and safety of students
Support students with additional needs in the classroom environment
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Communicate with parents, students and colleagues in Aboriginal or Torres Strait Islander language
Work effectively as an Aboriginal or Torres Strait Islander education worker
Use educational strategies to support Aboriginal and/or Torres Strait Islander education
Identify and respond to children and young people at risk
Provide first aid

Insurance Clerk

Skills & Knowledge you will learn View Details

Contribute to health and safety of self and others
Work effectively with others
Use business technology
Work effectively in the financial services industry
Establish client relationship and analyse needs
Develop, present and negotiate client solutions
Conduct customer engagement
Provide sales solutions to customers
Retrieve information from records
Conduct online transactions
Process payment documentation
Maintain business records
Be MoneySmart

Superannuation Assistant

Skills & Knowledge you will learn View Details

Contribute to health and safety of self and others
Work effectively with others
Use business technology
Work effectively in the financial services industry
Process superannuation fund payments
Establish, maintain and process superannuation records
Process superannuation contributions
Process superannuation rollover benefits
Implement member investment instructions
Terminate superannuation plans
Conduct customer engagement
Maintain business records
Be MoneySmart

Insurance Claims Officer

Skills & Knowledge you will learn View Details

Contribute to health and safety of self and others
Work effectively with others
Use business technology
Work effectively in the financial services industry
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Provide Tier 2 general advice in general insurance
Provide Tier 2 personal advice in general insurance
Follow organisation procedures to process claim
Process facultative and treaty reinsurance claim
Settle claims
Process claims payments
Provide general advice on financial products and services
Conduct customer engagement

Insurance Broking Clerk

Skills & Knowledge you will learn View Details

Collect, analyse and record information
Deliver and monitor service to customers
Implement new or renewed insurance program for insurance broking clients
Place client insurances with insurers and confirm insurance cover with clients
Provide a claims service to an insurance broking client
Work effectively in the financial services industry
Process customer complaints
Work effectively in customer engagement
Develop product and service knowledge for customer engagement operation
Provide Tier 2 general advice in general insurance
Provide Tier 2 personal advice in general insurance
Maintain business resources

Assistant Financial Broker

Skills & Knowledge you will learn View Details

Comply with financial services legislation and industry codes of practice
Design and produce business documents
Process applications for credit
Prepare loan application on behalf of finance or mortgage broking clients
Identify client needs for broking services
Present broking options to client
Apply principles of professional practice to work in the financial services industry
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Deliver and monitor a service to customers
Settle applications and loan arrangements in the finance and mortgage broking industry
Develop and nurture relationships with clients, other professionals and third party referrers
Prospect for new clients

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