Skills & Knowledge you will learn View Details

Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Assess co-existing needs
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Provide case management supervision
Undertake case management in a child protection framework
Provide systems advocacy services
Support counselling clients in decision-making processes
Plan and conduct group activities

Skills & Knowledge you will learn View Details

Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Represent organisation in a court or tribunal
Manage and maintain tenancy agreements and services
Develop quality systems in line with registration standards
Develop social housing enterprise opportunities
Acquire properties by purchase or transfer
Contribute to a detailed property feasibility study
Develop a tenancy mix strategy
Implement asset management plan

Skills & Knowledge you will learn View Details

Develop and implement community programs
Support community action
Develop and support community leadership
Develop and lead community engagement strategies to enhance participation
Implement community development strategies
Work within organisation and government structures to enable community development outcomes
Manage and promote diversity
Maintain health work and safety work
Develop and provide community projects
Develop and implement a community renewal plan
Facilitate the development of community capacity to manage place making
Develop and maintain networks and collaborative partnerships
Undertake project work
Plan and conduct a community meeting

Skills & Knowledge you will learn View Details

Provide systems advocacy services
Work in an alcohol and other drugs context
Assess needs of client with alcohol and other drugs issues
Provide interventions for people with alcohol and other drugs issues
Develop strategies for alcohol and other drugs relapse prevention and management
Provide advanced interventions to meet the needs of clients with alcohol and other drug issues
Develop and review individual alcohol and other drugs treatment plans
Assess co-existing needs
Establish and manage client relationships
Work with diverse people
Provide services to people with co-existing mental health and alcohol and other drugs issues
Work effectively in trauma informed care
Research and apply evidence to practice
Collaborate in professional practice
Reflect on and improve own professional practice
Provide first aid
Work with clients who are intoxicated
Provide needle and syringe services
Provide early intervention, health prevention and promotion programs
Establish and confirm the counselling relationship
Meet statutory and organisation information requirements
Work collaboratively with the care network and other services

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Work with forced migrants
Undertake bicultural work with forced migrants in Australia
Respond to client language, literacy and numeracy needs
Meet community information needs
Interpret legal information
Provide group education on consumer credit and debt
Develop strategies to address unmet needs

Skills & Knowledge you will learn View Details

Provide systems advocacy services
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Establish self-directed recovery relationships
Provide recovery oriented mental health services
Work collaboratively with the care network and other services
Provide services to people with co-existing mental health and alcohol and other drugs issues
Provide early intervention, health prevention and promotion programs
Implement recovery oriented approaches to complexity
Assess and promote social, emotional and physical wellbeing
Provide support to develop wellness plans and advanced directives
Implement trauma informed care
Research and apply evidence to practice
Reflect on and improve own professional practice
Manage work health and safety
Develop strategies for alcohol and other drugs relapse prevention and management
Provide loss and grief support
Work within a structured counselling framework
Apply specialist interpersonal and counselling interview skills
Implement participation and engagement strategies

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Represent clients in court
Work with people experiencing or at risk of homelessness
Manage and maintain tenancy agreement and services
Work with clients within the social housing system
Interpret legal information
Visit client residence
Maintain high standard of service

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Facilitate the empowerment of older people
Facilitate the empowerment of people with disability
Identify and respond to children and young people at risk
Support the rights and safety of children and young people
Work collaboratively to maintain an environment safe for children and young people
Provide intervention support for families
Develop strategies to address unmet needs

Skills & Knowledge you will learn View Details

Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Work with people experiencing or at risk of homelessness
Manage and maintain tenancy agreements and services
Work with clients within the social housing system
Maintain work health and safety
Facilitate the interests and rights of clients
Visit client residence
Manage housing application processes
Manage housing allocations
Manage tenancy rent and rental arrears
Manage vacant properties
Respond to property maintenance enquiries
Apply government processes

Skills & Knowledge you will learn View Details

Work in an alcohol and other drugs context
Assess needs of clients with alcohol and other drugs issues
Provide interventions for people with alcohol and other drugs issues
Develop and review individual alcohol and other drugs treatment plans
Assess co-existing needs
Provide brief interventions
Use communication to build relationships
Work with diverse people
Work legally and ethically
Work with people with mental health issues
Develop and maintain networks and collaborative partnerships
Provide first aid
Work with clients who are intoxicated
Provide alcohol and other drug withdrawal services
Address the needs of people with chronic disease
Provide services to people with co-existing mental health and alcohol and other drugs issues
Facilitate the recovery process with the person, family and carers