Skills & Knowledge you will learn View Details

Deliver a service to customers
Develop and use information literacy skills
Apply knowledge of WHS legislation in the workplace
Work effectively with others
Develop and apply knowledge of information and cultural services organisations
Operate application software packages
Work effectively in a business continuity context
Review and maintain a website
Capture a digital image
Transfer digital files
Use social media tools for collaboration and engagement
Operate a digital media technology package

Skills & Knowledge you will learn View Details

Work effectively with diversity
Contribute to health and safety of self and others
Work effectively with others
Develop and apply creative arts industry knowledge
Maintain financial records
Process accounts payable and receivable
Organise workplace information
Create and use databases
Design and produce business documents
Produce desktop published documents
Assist with the staging of public activities or events
Provide visitors with venue information and assistance

Skills & Knowledge you will learn View Details

Deliver and monitor a service to customers
Use and respect copyright
Lead team effectiveness
Provide multimedia support
Consolidate and maintain industry knowledge
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Complete a range of cataloguing activities
Use integrated library management systems
Assist with circulation services
Assist customers to access information
Obtain information from external and networked sources
Search library and information databases
Coordinate production of brochures and marketing materials
Provide work skill instruction
Organise personal work priorities and development

Skills & Knowledge you will learn View Details

Manage quality customer service
Lead team effectiveness
Consolidate and maintain industry knowledge
Develop and promote activities, events and public programs
Monitor compliance with copyright and licence requirements
Extend own information literacy
Identify and resolve client IT problems
Review and maintain a website
Contribute to collection management
Maintain digital repositories
Promote literature and reading
Complete a range of cataloguing activities
Provide subject access and classify material
Use and monitor advanced functions of integrated library management systems
Research and analyse information to meet customer needs
Analyse and describe specialist and complex material
Undertake project work
Provide multimedia support
Use social media tools for collaboration and engagement

Skills & Knowledge you will learn View Details

Deliver a service to customers
Contribute to health and safety of self and others
Work effectively with others
Develop and apply knowledge of information and cultural services organisations
Operate application software packages
Assist with the staging of public activities or events
Provide visitors with venue information and assistance
Advise on products and services
Provide visitor information
Monitor collections for changes in condition

Skills & Knowledge you will learn View Details

Deliver a service to customers
Contribute to health and safety of self and others
Work effectively with others
Develop and apply knowledge of information and cultural services organisations
Operate application software packages
Use business technology
Work as a guide
Provide visitors with venue information and assistance
Advise on products and services
Provide visitor information

Skills & Knowledge you will learn View Details

Deliver a service to customers
Develop and use information literacy skills
Apply knowledge of WHS legislation in the workplace
Work effectively with others
Develop and apply knowledge of information and cultural services organisations
Operate application software packages
Review and maintain a website
Provide multimedia support
Use established cataloguing tools
Assist with circulation services
Process information resource orders
Process and maintain information resources