Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Control stock
Support marketing and promotional activities
Balance and secure point-of-sale terminal
Build sales of branded products

Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Supervise and support frontline team members
Train others in frontline tasks
Balance and secure point-of-sale terminal
Build sales of branded products

Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Supervise a food safety program
Handle food safely in a retail environment
Balance and secure point-of-sale terminal
Train others in frontline tasks
Promote team cohesion

Skills & Knowledge you will learn View Details

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Control stock
Handle food safely in a retail environment
Supervise and support frontline team members
Train others in frontline tasks

Skills & Knowledge you will learn View Details

Optimise customer and territory coverage
Build customer relationships and loyalty
Maintain business to business relationships
Work effectively in a service environment
Contribute to workplace health and safety
Control stock
Provide sales solutions to customers
Process product and service data
Identify and respond to security risks
Sell to the retail customer

Skills & Knowledge you will learn View Details

Optimise customer and territory coverage
Build customer relationships and loyalty
Maintain business to business relationships
Work effectively in a service environment
Contribute to workplace health and safety
Use multiple information systems
Provide sales solutions to customers
Process product and service data
Build sales to branded products
Analyse and achieve sales targets

Skills & Knowledge you will learn View Details

Design complex floristry products
Construct complex floristry products
Coordinate floristry products for special occasions
Coordinate floristry work teams
Maintain and order floristry stock
Provide a safe work environment
Lead and manage people
Maintain business to business relationships
Plan small business finances
Provide work skill instruction
Maintain financial records
Negotiate contracts

Skills & Knowledge you will learn View Details

Design complex floristry products
Construct complex floristry products
Coordinate floristry products for special occasions
Coordinate floristry work teams
Maintain and order floristry stock
Provide a safe work environment
Review and maintain a website
Conduct online transactions
Acquire and retain online customers
Select an e-business model
Adopt mobile commerce applications to improve sales and service
Lead a team to foster innovation

Skills & Knowledge you will learn View Details

Design and produce innovative floristry products
Style and manage floristry for events
Plan floristry designs with clients
Research theories of creativity
Research global floristry trends
Develop a floristry product range
Negotiate contracts
Originate and develop concepts
Select and prepare creative work for exhibitions
Design plant displays
Coordinate floristry work teams
Install and maintain plant displays

Skills & Knowledge you will learn View Details

Participate in environmentally sustainable work practices
Work safely
Communicate in the workplace
Work in a team
Make measurements and calculations
Measure up and calculate fabric quantities for window coverings
Provide sales solutions to customers
Match furnishing styles and materials to customer requirements
Explore the use of colour
Estimate and cost job
Sell products and services
Source and specify decoration products
Build relationships with customers