Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Implement and monitor work health and safety procedures
Coordinate burial site preparation and reinstatement
Schedule burials or cremations
Coordinate interaction with clients
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Participate in industry networks
Provide work skill instruction
Coordinate teams
Make presentations to community groups
Maintain business records

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Implement and monitor work health and safety procedures
Schedule burials or cremations
Bury coffins and caskets
Coordinate burial site preparation and reinstatement
Maintain and care for historical records
Manage lift and reposition or deepen operations
Provide first aid
Identify hazards and assess risks in a cemetery or crematorium
Respond to emergency situations
Coordinate teams
Provide work skill instruction

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Implement and monitor work health and safety procedures
Cremate coffins and caskets
Memorialise cremated remain
Schedule burials or cremations
Coordinate the collection or memorialisation of cremated remains
Maintain and care for historical records
Coordinate chapel operations
Identify hazards and assess risks in a cemetery or crematorium
Participate in industry networks
Provide work skill instruction
Coordinate teams

Skills & Knowledge you will learn View Details

Identify hazards and assess risks in a cemetery or crematorium
Work in confined spaces
Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow work health and safety procedures
Operate pressurised irrigation systems
Install aggregate paths
Plant trees and shrubs
Prune shrubs and small trees
Treat plant pests, diseases and disorders
Dig graves using machinery
Provide general grounds care
Maintain property and structures
Prepare for gravedigging
Install basic masonry structures
Construct signs
Participate in environmentally sustainable work practices

Skills & Knowledge you will learn View Details

Identify hazards and assess risks in a cemetery or crematorium
Work in confined spaces
Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow work health and safety procedures
Backfill and make good graves
Dig graves manually
Prepare for gravedigging
Dig graves using machinery
Consolidate collapsed graves
Remove ledgers and concrete lids
Exhume burial sites
Prepare vaults or crypts for burials
Operate a backhoe, front-end loader or excavator
Provide general grounds care
Maintain property and structures
Participate in environmentally sustainable work practices

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow work health and safety procedures
Coordinate chapel operations
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Coordinate interaction with clients
Arrange funerals
Arrange and oversee viewings
Arrange intrastate and interstate repatriations
Participate in industry networks
Implement marketing and promotional activities

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow work health and safety procedures
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Coordinate interaction with clients
Implement marketing and promotional activities
Coordinate production of brochures and marketing material
Participate in industry networks
Implement marketing and promotional activities
Maintain business records
Use business technology

Skills & Knowledge you will learn View Details

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow mortuary work health and safety procedures
Identify hazards and assess risks in a cemetery or crematorium
Encoffin deceased persons
Clean and sterilise mortuary items and equipment
Determine body preparation requirements
Cleanse and disinfect deceased persons
Set facial features
Treat abdominal and thoracic cavities
Dress the deceased and apply cosmetics
Use business technology

Skills & Knowledge you will learn View Details

Work effectively in the funeral services industry
Deal with grief responses
Coordinate teams
Supervise staff
Implement and monitor work health and safety procedures
Evaluate building and grounds maintenance and development needs
Coordinate building and grounds maintenance and development
Coordinate work site activities
Schedule burials or cremations
Arrange and oversee viewings of cremations
Coordinate burial works
Supervise cremations
Supervise exhumations
Provide work skill instruction

Skills & Knowledge you will learn View Details

Work effectively in the funeral services industry
Deal with grief responses
Coordinate teams
Supervise staff
Implement and monitor work health and safety procedures
Arrange funerals
Conduct funerals
Plan and conduct funeral ceremonies
Coordinate funeral operations
Arrange and oversee viewings
Arrange intrastate and interstate repatriations
Arrange international repatriations
Provide work skill instruction
Make presentations to community groups