Skills & Knowledge you will learn View Details

Develop, implement and review policies and procedures
Develop, implement and review operational plans
Prepare a budget
Implement and monitor the organisation’s OHS policies, procedures and programs within the work group or section
Provide advice to council on human resources policies and procedures
Implement recruitment systems
Develop a marketing strategy
Undertake business planning
Manage human resources management information systems
Manage industrial relations

Skills & Knowledge you will learn View Details

Develop, implement and review policies and procedures
Develop community relations
Provide team leadership
Develop and organise public education programs
Devise and conduct community consultations
Build the capacity of individuals, organisations and communities to support crime prevention
Assess crime prevention needs within community groups or geographic areas
Manage and evaluate crime prevention initiatives
Design a crime prevention initiative
Promote evidence-based approaches to support crime prevention initiatives
Support the mainstreaming of crime prevention principles and practices

Skills & Knowledge you will learn View Details

Provide team leadership
Work with others in local government
Provide quality and timely advice to council
Prepare accounts for rates
Assist customers with rate enquiries
Administer the electoral roll
Implement debt recovery procedures
Maintain property rates and records
Prepare rate notice forms
Recommend rates and charges
Resolve valuation and property services disputes
Manage people performance
Manage policy development
Manage finances within a budget

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Develop client services
Provide leadership
Manage conflict
Refine complex workplace documents
Coordinate resource allocation and usage
Manage performance

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Develop client services
Manage conflict
Provide leadership
Coordinate resource allocation and usage
Manage performance
Support workplace coaching and mentoring

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Determine liability and negotiate settlements
Manage case direction and outcomes
Maintain and monitor service standards
Contribute to a quality injury management system
Undertake negotiations
Refine complex workplace documents

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Maintain workplace safety
Develop organisation policy
Advise on organisation policy
Develop public policy
Provide policy advice
Undertake research and analysis
Refine complex workplace documents

Skills & Knowledge you will learn View Details

Promote the values and ethos of public service
Promote diversity
Use complex workplace communication strategies
Promote compliance with legislation in the public sector
Maintain workplace safety
Evaluate workplace legislative compliance
Facilitate improvement in workplace legislative performance
Investigate possible breaches of workplace legislation
Manage risk
Undertake negotiations
Manage conflict

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Deliver and monitor service to clients
Value diversity
Apply government processes
Encourage compliance with legislation in the public sector
Support policy implementation
Contribute to health and safety of self and others
Use resources to achieve unit work goals
Deal with conflict
Compose complex workplace documents
Provide workplace coaching
Develop internal and external networks
Exercise delegations
Undertake project work
Apply project time management techniques

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Deliver and monitor service to clients
Value diversity
Apply government processes
Encourage compliance with legislation in the public sector
Support policy implementation
Contribute to health and safety of self and others
Work with interpreters
Exercise delegations
Identify and select government service delivery options
Conduct government service delivery interviews
Administer delivery of financial and other benefits
Introduce the government service delivery model
Assist self-management of government service offers
Deal with incorrect payments and debts