Skills & Knowledge you will learn View Details

Contribute to health and safety of self and others
Participate in environmentally sustainable work practices
Use computer operating systems and hardware
Work and communicate effectively in an ICT environment
Operate application software packages
Operate a digital media technology package
Use social media tools for collaboration and engagement
Connect hardware peripherals
Install software applications
Identify and use basic current industry specific technologies
Connect and use a home based local wireless network
Maintain ICT system integrity
Apply problem-solving techniques to routine ICT malfunctions
Detect and protect from spam and destructive software

Skills & Knowledge you will learn View Details

Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Connect internal hardware components
Care for computer hardware
Provide basic system administration
Provide ICT advice to clients
Maintain equipment and software
Review and maintain a website
Use social media tools for collaboration and engagement
Comply with organisational requirements for protection and use of intellectual property
Migrate to new technology

Skills & Knowledge you will learn View Details

Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Customise packaged software applications for clients
Use advanced features of computer applications
Develop macros and templates for clients using standard products
Connect internal hardware components
Care for computer hardware
Provide basic system administration
Maintain equipment and software
Migrate to new technology
Evaluate characteristics of cloud computing solutions and services

Skills & Knowledge you will learn View Details

Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Customise packaged software applications for clients
Connect internal hardware components
Care for computer hardware
Provide basic system administration
Provide ICT advice to clients
Maintain equipment and software
Review and maintain a website
Use social media tools for collaboration and engagement
Migrate to new technology

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Create technical documentation
Select and employ software and hardware testing tools
Support small scale ICT projects
Manage risks involving ICT systems and technology
Manage resolution of system faults on a live system
Work effectively in the digital media industry
Articulate, present and debate ideas
Identify, evaluate and apply current industry-specific technologies to meet organisational needs
Install and manage a server
Create scripts for networking
Install hardware to a network
Test applications
Analyse software requirements
Maintain website performance
Integrate social web technologies

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Automate processes
Support small scale ICT projects
Identify and resolve client ICT problems
Provide first-level remote help desk support
Use online learning tools
Relate to clients on a business level
Provide one-to-one instruction
Manage network and data integrity
Install, operate and troubleshoot a small enterprise branch network
Test applications
Analyse software requirements
Maintain website information standards
Create website testing procedures
Ensure basic website security
Ensure website access and useability

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Apply software development methodologies
Automate processes
Create technical documentation
Support small scale ICT projects
Develop client user interface
Use online learning tools
Provide one-to-one instruction
Select cloud storage solutions
Manage network and data integrity
Install and configure client-server applications and services
Install hardware to a network
Install, configure and test network security
Test applications
Maintain website information standards
Ensure basic website security

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Select and employ software and hardware testing tools
Support small scale ICT projects
Action change requests
Support system software
Support users and troubleshoot desktop applications
Support different operating systems
Develop client user interface
Write script for software applications
Configure and maintain databases
Analyse software requirements
Prepare software development review
Maintain website performance
Create website testing procedures
Ensure basic website security
Integrate social web technologies