Skills & Knowledge you will learn

Manage quality customer service
Lead team effectiveness
Consolidate and maintain industry knowledge
Develop and promote activities, events and public programs
Monitor compliance with copyright and licence requirements
Extend own information literacy
Identify and resolve client IT problems
Review and maintain a website
Contribute to collection management
Maintain digital repositories
Promote literature and reading
Complete a range of cataloguing activities
Provide subject access and classify material
Use and monitor advanced functions of integrated library management systems
Research and analyse information to meet customer needs
Analyse and describe specialist and complex material
Undertake project work
Provide multimedia support
Use social media tools for collaboration and engagement