Collections Clerk

Business Clerical & Financial Services

Areas Of Interest: Finance & Banking

Certificate Level: Certificate III

Certificate Name: Certificate III in Mercantile Agents

Certificate Description: Collections Clerks collect debts, serve legal notices and commence legal recovery of debts.

Code: FNS30415

Work Type: Helping & Advising Organising & Clerical

Skills & Knowledge you will learn

Maintain financial records
Prepare financial reports
Use business technology
Resolve disputes
Work effectively in the financial services industry
Collect debts
Serve legal process
Locate subjects
Develop and document case recommendations
Initiate legal recovery of debts
Process customer complaints
Contribute to health and safety of self and others

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