Insurance Claims Officer

training img
Areas Of Interest:   Insurance & Superannuation
Certificate Level:  Certificate III
Certificate Name:  Certificate III in General Insurance
Certificate Description:  Insurance Claims Officers prepare claim forms and related documents, review them for accuracy and completeness, and submit them for payment. They perform tasks as required by agents and verify the accuracy of insurance company records.
Code:  FNS30515
Work Type:  Helping & Advising Organising & Clerical

Skills & Knowledge you will learn

Contribute to health and safety of self and others
Work effectively with others
Use business technology
Work effectively in the financial services industry
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Provide Tier 2 general advice in general insurance
Provide Tier 2 personal advice in general insurance
Follow organisation procedures to process claim
Process facultative and treaty reinsurance claim
Settle claims
Process claims payments
Provide general advice on financial products and services
Conduct customer engagement