Administrative Assistant (Service Agency)

Gardening, Farming, Animals & Environment

Areas Of Interest: Clerical & Administration

Certificate Level: Certificate III

Certificate Name: Certificate III in Government

Certificate Description: Employees provide customer support and general administrative support in a service agency such as an information centre, revenue office or welfare agency.

Code: PSP30116

Work Type: Organising & Clerical Persuading & Service

Skills & Knowledge you will learn

Uphold the values and principles of public service
Work effectively with diversity
Use workplace communication strategies
Comply with legislation in the public sector
Contribute to health and safety of self and others
Contribute to workgroup activities
Access and use resources and financial systems
Contribute to conflict management
Implement change
Address client needs
Build and maintain internal networks
Compose workplace documents
Apply regulatory powers

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