Skills & Knowledge you will learn

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Maintain high standards of service
Provide first point of contact
Provide individualised support
Support people to improve relationships
Assist families to self manage contact
Provide parenting, health and wellbeing education
Prepare and evaluate relationship education programs
Respond to client language, literacy and numeracy needs