Skills & Knowledge you will learn

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Work with forced migrants
Undertake bicultural work with forced migrants in Australia
Respond to client language, literacy and numeracy needs
Meet community information needs
Interpret legal information
Provide group education on consumer credit and debt
Develop strategies to address unmet needs