Skills & Knowledge you will learn

Provide service to clients
Work effectively in the funeral services industry
Deal with grief responses
Follow infection and contamination control procedures
Follow work health and safety procedures
Advise on funeral and burial products and services
Advise on pre-need funeral and burial products and services
Coordinate interaction with clients
Implement marketing and promotional activities
Coordinate production of brochures and marketing material
Participate in industry networks
Implement marketing and promotional activities
Maintain business records
Use business technology