Store Manager

Retail, Sales, Marketing & Customer Service

Areas Of Interest: Sales & Sales Management

Certificate Level: Certificate IV

Certificate Name: Certificate IV in Retail Management

Certificate Description: Working as a Store Manager you would plan and coordinate the operations of a retail outlet. This includes managing and training the sales team, delivering quality customer service and meeting sales targets.

Code: SIR40316

Work Type: Persuading & Service

Skills & Knowledge you will learn

Monitor retail store financials
Create a customer-centric culture
Maintain employee relations
Lead a frontline team
Maintain store security
Achieve sales results
Maintain workplace safety
Coordinate implementation of customer service strategies
Roster staff
Control stock
Develop the retail frontline

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