Skills & Knowledge you will learn

Manage and carry out pre- and post-flight cabin checks
Apply aircraft safety procedures
Apply aviation work health and safety procedures
Maintain the safety of people and aircraft
Respond to abnormal and emergency situations in an aircraft
Work effectively in the aviation industry
Manage disruptive behaviour and unlawful interference with aviation
Apply and monitor aviation workplace security procedures
Maintain security awareness and vigilance in an aviation workplace
Organise personal work priorities and development
Prepare workplace documents
Operate firefighting equipment
Undertake emergency response action to a security threat
Provide first aid in an aviation environment
Implement regulations and policies during aviation safety and service operations
Provide quality customer service
Carry out aircraft business and first class meal and non-alcoholic beverage service
Contribute to effective workplace relationships
Support operational plan
Provide workplace information and resourcing plans
Provide responsible service of alcohol