Skills & Knowledge you will learn View Details

Report on financial activity
Maintain business records
Read plans, drawings and specifications for residential buildings
Work in the strata community management sector
Interpret legislation to complete work in the property industry
Facilitate meetings in the property industry
Manage conflicts and disputes in the property industry
Administer insurance for strata communities
Handle strata community funds held on trust
Communicate effectively to support customer service in real estate
Prepare for professional practice in real estate
Access and interpret ethical practice in real estate
Manage commercial property maintenance
Present at hearings in real estate
Appraise commercial property
Analyse resource use in building operations
Contribute to asset life cycle maintenance strategy
Implement customer service strategies in the property industry

Skills & Knowledge you will learn View Details

Facilitate effective client relationships
Assess household energy use
Assess household waste generation and management
Assess household water use
Assess thermal performance of existing residences using non-rating tools and techniques
Minimise health, safety and security risks when assessing home sustainability
Manage own work, professional development and ethical behaviour as a home sustainability assessor
Promote the adoption of home sustainability practices by residents
Respond to enquiries and complaints
Read and extract information from plans, drawings and specifications for residential buildings
Apply sustainability principles, legislation and information on government programs
Estimate the cost of home sustainability measures

Skills & Knowledge you will learn View Details

Organise personal work priorities and development
Complete client documentation
Prepare for professional practice in real estate
Handle, transport and store swimming pool and spa chemicals safely
Perform basic swimming pool and spa measurements and calculations
Maintain swimming pools and spas
Maintain swimming pool and spa water circulation and filtration systems
Maintain swimming pool and spa dosing systems
Maintain swimming pool and spa cleaning and vacuuming systems
Work in the swimming pool and spa servicing industry
Test pool water quality
Develop and implement pool water maintenance procedures
Apply WHS requirements, policies and procedures in the construction industry
Maintain swimming pool and spa heating systems
Maintain swimming pool and spa stock
Sell swimming pool and spa products and services
Use and maintain business technology related to swimming pool and spa servicing
Access and apply information from swimming pool and spa technical manuals

Skills & Knowledge you will learn View Details

Prepare for professional practice in real estate
Access and interpret ethical practice in real estate
Access and interpret legislation in real estate
Establish marketing and communication profiles in real estate
Prepare to work with real estate trust accounts
Market property
Appraise commercial property
Establish and maintain vendor and lessor relationships and networks
Complete commercial property sale
Establish commercial property lease
Develop and maintain commercial property market intelligence
Appraise business for sale
Establish vendor relationships in business broking
Manage buyer relationships in business broking
Manage the sales process in business broking
Deliver presentations to clients in real estate
Value goods, chattels, plant and equipment
Prepare to complete the sales process – off the plan properties

Skills & Knowledge you will learn View Details

Identify risk and apply risk management processes
Assess and treat water problems in swimming pools and spas
Install and repair swimming pool and spa circulation and filtration systems
Install and repair swimming pool and spa dosing systems
Install and repair swimming pool and spa cleaning and vacuuming systems
Install, service and repair swimming pool and spa heating systems
Inspect, service and repair aquatic facility plant and equipment
Establish maintenance plans for swimming pools and spas
Address customer needs
Establish legal and risk management requirements of small business
Market the small business
Manage small business finances
Manage own work, professional development and ethical behaviour
Install, service and repair low voltage swimming pool and spa lighting systems
Drain and acid wash swimming pools and spas
Detect leaks in swimming pools and spas
Test pool water quality
Maintain aquatic facility plant and equipment
Develop and implement pool water maintenance procedures
Develop and implement aquatic facility maintenance procedures

Skills & Knowledge you will learn View Details

Identify risk and apply risk management processes
Assess and treat water problems in swimming pools and spas
Install and repair swimming pool and spa circulation and filtration systems
Install and repair swimming pool and spa dosing systems
Install and repair swimming pool and spa cleaning and vacuuming systems
Install, service and repair swimming pool and spa heating systems
Inspect, service and repair aquatic facility plant and equipment
Establish maintenance plans for swimming pools and spas
Address customer needs
Establish legal and risk management requirements of small business
Market the small business
Manage small business finances
Manage own work, professional development and ethical behaviour
Install, service and repair low voltage swimming pool and spa lighting systems
Drain and acid wash swimming pools and spas
Detect leaks in swimming pools and spas
Install, service and repair spas
Estimate cost of swimming pool and spa products and services
Advise on swimming pool and spa products and services
Design, install and service automated systems for swimming pools and spas

Skills & Knowledge you will learn View Details

Plan basic cleaning activities
Maintain storage area and cleaning equipment
Participate in workplace safety arrangements
Clean hard floor surfaces
Clean carpeted floors
Clean wet surfaces
Sort, remove and recycle waste material
Maintain glass surfaces
Perform basic stain removal from carpets
Maintain external surfaces
Provide basic client services

Skills & Knowledge you will learn View Details

Plan basic cleaning activities
Maintain storage area and cleaning equipment
Participate in workplace safety arrangements
Perform basic stain removal from carpets
Clean carpeted floors
Maintain ceiling surfaces and fittings
Clean and arrange furniture and fittings
Clean wet surfaces
Provide basic client services
Clean using microfibre equipment
Clean rooms for guests and residents

Skills & Knowledge you will learn View Details

Clean using safe work practices
Confirm and apply privacy and security requirements for cleaning work
Remove waste and recyclable materials
Maintain cleaning storage areas
Provide effective client service
Clean carpets
Remove carpet stains
Mitigate carpet water damage
Apply odour control to carpets
Repair and reinstall carpets
Treat complex carpet stains
Apply topical treatments to carpets
Inspect sites prior to carpet cleaning
Develop a plan to mitigate water damage and restore carpets

Skills & Knowledge you will learn View Details

Clean using safe work practices
Confirm and apply privacy and security requirements for cleaning work
Remove waste and recyclable materials
Maintain cleaning storage areas
Provide effective client service
Maintain hard floor surfaces
Clean carpets
Clean wet areas
Clean and maintain furniture and fittings
Pressure wash and clean surfaces
Clean glass surfaces
Clean food-handling areas
Respond to enquiries and complaints
Comply with infection prevention and control policies and procedures