Training Courses for Business Clerical & Financial Services

Banking Sales Consultant

Skills & Knowledge you will learn View Details

Implement customer service standards
Contribute to health and safety of self and others
Use business technology
Apply principles of professional practice to work in the financial services industry
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Sell financial products and services
Implement a sales plan
Prospect for new clients
Use multiple information systems
Administer customer engagement technology
Deliver and monitor a service to customers
Provide services in a Business Transaction Centre

Insurance Officer

Skills & Knowledge you will learn View Details

Lead effective workplace relationships
Contribute to health and safety of self and others
Apply principles of professional practice to work in the financial services industry
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Provide Tier 2 general advice in general insurance
Provide Tier 2 personal advice in general insurance
Provide appropriate services, advice and products to clients
Determine client requirements and expectations
Record and implement client instructions
Conduct product research to support recommendations
Analyse insurance claims
Evaluate risk for new business

Lending Officer

Skills & Knowledge you will learn View Details

Implement customer service standards
Contribute to health and safety of self and others
Use business technology
Apply principles of professional practice to work in the financial services industry
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Assess credit applications
Establish and maintain appropriate security
Promote understanding of the role and effective use of consumer credit
Use multiple information systems
Deliver and monitor a service to customers
Manage a small team
Assist customers to budget and manage own finances

School Support Officer

Skills & Knowledge you will learn View Details

Develop keyboarding speed and accuracy
Contribute to health and safety of self and others
Work effectivley in an educational environment
Organise meetings
Deliver and monitor a service to customers
Use, communicate and search securely on the internet
Uphold the values and priniciples of public service
Process accounts payable and receivable
Maintain a general ledger
Produce spreadsheets
Organise schedules
Design and produce business documents
Work effectively with diversity

Mobile Banking Consultant

Skills & Knowledge you will learn View Details

Implement customer service standards
Contribute to health and safety of self and others
Use business technology
Apply principles of professional practice to work in the financial services industry
Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Promote mobile banking services
Provide mobile banking sales and service
Manage customer visits
Deliver and monitor a service to customers
Manage personal work priorities and professional development
Establish client relationship and analyse needs
Assess credit applications

Purchasing Officer or Procurement Officer

Skills & Knowledge you will learn View Details

Uphold and support the values and principles of public service
Identify and treat risks
Exercise delegations
Apply government processes
Encourage compliance with legislation in the public sector
Plan procurement
Develop and distribute requests for offers
Select providers and develop contracts
Manage contracts
Gather and analyse information
Use public sector financial processes
Use resources to achieve work unit goals
Use advanced workplace communication strategies
Develop internal and external networks
Undertake project work

Legal Receptionist

Skills & Knowledge you will learn View Details

Develop keyboarding speed and accuracy
Contribute to health and safety of self and others
Handle receipt and despatch of information
Apply knowledge of the legal system to complete tasks
Apply the principles of confidentiality and security within the legal environment
Use legal terminology in order to carry out tasks
Maintain records for time and disbursements in a legal practice
Assist in prioritising and planning activities in a legal practice
Organise schedules
Design and produce business documents
Design and produce text documents
Produce spreadsheets
Produce texts from notes

Medical Records Officer

Skills & Knowledge you will learn View Details

Coordinate business resources
Maintain business technology
Manage patient record keeping system
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Produce complex texts from shorthand notes
Organise meetings
Produce complex texts from audio transcription
Design databases
Develop and use complex spreadsheets
Produce complex desktop published documents

Human Resources Assistant

Skills & Knowledge you will learn View Details

Support performance-management processes
Review human resources functions
Support the recruitment, selection and induction of staff
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Lead effective workplace relationships
Support employee and industrial relations procedures
Make a presentation
Establish networks
Organise meetings
Analyse and present research information

Payroll Officer

Skills & Knowledge you will learn View Details

Support performance-management processes
Review human resources functions
Support the recruitment, selection and induction of staff
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Lead effective workplace relationships
Support employee and industrial relations procedures
Process payroll
Report on financial activity
Develop and use complex spreadsheets
Address customer needs

Street address
City
URL
State		Zip code
Country