Course Overview

The nationally recognised SIR30216 Certificate III in Retail will give you a great introduction to the dynamic world of retail, arming you with the skills and knowledge to engage the customer, maintain daily store operations, and deliver on organisational expectations.

You’ll learn how to communicate product information, work effectively in a team environment, use retail technology, and build customer loyalty. Retail workers are dedicated and patient, with exceptional communication and people skills which are must-have skills in any job and industry!

Career Outcomes

• Frontline sales assistant
• Shop assistant
• Cashier
• Customer service representative
• Retail supervisor
• Team leader
• Senior sales assistant

Duration and Study Load:

• Up to 12 months
• You receive access to all of your units at the start of your course, so you can complete them at a pace that suits you best

About course Provider:

Open up the possibilities of your career! Earn nationally recognised qualifications valued by companies across Australia, gain practical skills based on what employers value and need in the workplace and access recognised credit towards a university degree.

MCI is an award-winning, education provider, proudly taking home 30 awards in the last 15 years, including placing on the 2018 AFR Most Innovative Companies List. They make education within your reach through supported online delivery so you can study anywhere, anytime, to achieve your career goals. Our experienced team provides you with a full circle of support for the duration of your study and will be there to celebrate when you reach graduation.

Management Consultancy International Pty Ltd is a Registered Training Organization (RTO 91088)