Skills & Knowledge you will learn

Participate in environmentally sustainable work practices
Organise and complete daily work activities
Source and use information on the holiday park and resort industry
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Identify hazards, assess and control safety risks
Use social media in a business
Source and use information on the events industry
Process and monitor event registrations
Coordinate on-site event registrations
Provide event staging support
Work effectively with others
Create and use speadsheets
Design and produce business documents
Prepare quotations
Use a computerised reservations or operations system
Respond to a customer in crisis
Source and present information