Parts Interpreter

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Areas Of Interest:   Sales, Parts & Customer Service
Certificate Level:  Certificate III
Certificate Name:  Certificate III in Automotive Sales
Certificate Description:  Working as a Parts Interpreter you undertake sales, stock control and administration in relation to automotive replacement parts in a retail or wholesale outlet.
Code:  AUR31016
Work Type:  Persuading & Service Practical & Manual

Skills & Knowledge you will learn

Respond to customer needs and enquiries in an automotive workplace
Follow environmental and sustainability best practice in an automotive workplace
Resolve routine problems in an automotive workplace
Maintain business image in an automotive workplace
Follow safe working practices in an automotive workplace
Process customer complaints in an automotive workplace
Sell automotive products and services
Promote automotive products and services
Conduct online transactions in an automotive workplace
Comply with legal requirements when selling automotive products and services
Test, charge and replace batteries and jump-start vehicles
Carry out warehousing procedures in an automotive workplace
Identify and match uncommon automotive parts
Select and supply automotive parts and products
Develop product knowledge
Use business technology
Control stock
Coordinate visual merchandising activities
Pick and process orders
Build customer relations in an automotive workplace