Skills & Knowledge you will learn

Identify and report vehicle claim fraud indicators
Provide vehicle loss assessments and identify repair requirements
Provide vehicle total loss assessments
Review vehicle repair quotations
Apply insurance industry knowledge to vehicle loss assessments
Inspect quality of vehicle repair work
Identify and value vehicle salvage
Apply automotive mechanical and electrical knowledge to vehicle loss assessments
Apply automotive body and paint knowledge to vehicle loss assessments
Evaluate vehicle bodywork for damage and identify repair requirements
Evaluate vehicle paintwork for damage and identify refinish requirements
Follow environmental and sustainability best practice in an automotive workplace
Manage complex customer issues in an automotive workplace
Inspect damaged vehicle systems and recommend repairs
Build client relationships and business networks
Lead effective workplace relationships
Use information technology systems