Skills & Knowledge you will learn

Build customer relations in an automotive workplace
Follow environmental and sustainability best practice in an automotive workplace
Communicate effectively in an automotive workplace
Work effectively with others in an automotive workplace
Follow safe working practices in an automotive workplace
Use and maintain tools and equipment in an automotive workplace
Prepare vehicles for customer use
Repair laminated glass windscreens
Remove and install rubber glazed windscreens
Remove and install direct glazed windscreens
Clean vehicle glass surfaces
Remove and install vehicle fixed body glass
Remove and install vehicle movable body glass
Remove and install heavy vehicle rubber and direct glazed windscreens
Remove and install large vehicle windscreens
Remove and install vehicle rear vision mirrors
Apply basic glass handling
Store and handle glass
Read and respond to automotive workplace information
Resolve routine problems in an automotive workplace
Estimate and quote automotive body repairs
Test, charge and replace batteries and jump-start vehicles
Process customer complaints in an automotive workplace
Carry out cash and non-cash payment operations
Remove and install butyl sealed windscreens
Remove and install framed type windscreens
Cut and process vehicle and machinery flat laminated glass
Install side vehicle windows
Apply original equipment manufacturer repair procedures during vehicle repairs
Control stock