Office Manager

Business Clerical & Financial Services

Areas Of Interest: Business Management & Supervision

Certificate Level: Diploma

Certificate Name: Diploma of Leadership and Management

Certificate Description: Working as an Office Manager in an organisation your duties will include coordinating office administration and procedures.You will be responsible for ensuring the office operates smoothly and efficiently by developing, implementing and streamlining office practices.

Code: BSB51918

Work Type: Analytic & Scientific Organising & Clerical

Skills & Knowledge you will learn

Lead and manage effective workplace relationships
Develop and use emotional intelligence
Manage operational plan
Lead and manage team effectiveness
Manage quality customer service
Manage budgets and financial plans
Build and sustain an innovative work environment
Communicate with influence
Incorporate digital solutions into plans and practices
Manage an information or knowledge management system
Plan, implement and review a quality assurance program
Manage employee relations

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