Skills & Knowledge you will learn

Coordinate implementation of customer service strategies
Develop teams and individuals
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Collect, analyse and record information
Survey stakeholders to gather and record information
Analyse consumer behaviour for specific markets
Show leadership in the workplace
Meet statutory and organisation information requirements
Undertake project work
Apply project quality management techniques
Apply project risk management techniques
Provide personal leadership
Provide education and training on compliance requirements and systems