Skills & Knowledge you will learn

Coordinate implementation of customer service strategies
Develop teams and individuals
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Collect, analyse and record information
Schedule customer engagement activity
Implement customer service standards
Show leadership in the workplace
Survey stakeholders to gather and record information
Organise and monitor the operation of compliance management system
Implement processes for the management of a breach in compliance requirements
Promote and liaise on compliance requirements, systems and related issues
Lead and manage a sales team
Develop a workplace learning environment