Customer Service Trainee

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Areas Of Interest:   Finance & Banking
Certificate Level:  Certificate II
Certificate Name:  Certificate II in Financial Services
Certificate Description:  Working as a Customer Service Trainee you may work for a bank or other financial institution in a remote community. This entry level position will enable you to develop the necessary financial literacy skills needed to work in the financial sector.
Code:  FNS20115
Work Type:  Helping & Advising Organising & Clerical

Skills & Knowledge you will learn

Contribute to health and safety of self and others
Work effectively with others
Use business technology
Work effectively in the financial services industry
Develop knowledge of debt and consumer credit
Develop knowledge of the Australian financial system and markets
Process customer accounts
Process customer transactions