Cellar Door Sales Assistant

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Areas Of Interest:   Wine Processing & Sales
Certificate Level:  Certificate II
Certificate Name:  Certificate II in Wine Industry Operations
Certificate Description:  Working as a Cellar Door Sales Assistant you will provide advice on wines and related products and services. You will also assist in bookings for groups and tours and deliver excellent customer service.
Code:  FBP20518
Work Type:  Nature & Recreation Persuading & Service

Skills & Knowledge you will learn

Implement the food safety program and procedures
Apply quality systems and procedures
Participate in work health and safety processes
Conduct a standard product tasting
Provide and present wine tourism information
Sell cellar door products and services
Perform cellar door stock control procedure
Conduct winery and site tours
Provide responsible service of alcohol
Clean equipment in place
Perform effectively in a wine industry workplace
Communicate wine industry information
Interact with customers